|  |  | | Posted on 6/7/08 |
 | | | Shopping Carts: | There are 2 different carts available. Both use weight information embedded in the cart data:
The one with yellow background does ask you for your general location, just select 1 of 5 zones. That allows us to calculate shipping, UPS ground or Priority Mail in the US and Canada, Express Mail to locations outside Northamerica. These shipping options use actual weight only, dimensional weight can not drive up shipping cost. Since no specific user information is supplied this cart is compatible with Google Checkout.
The cart with green background will ask for country, state, Postal Code, residential/commercial information. Then it will fetch a shipping calculation directly from USPS, UPS, and Fedex sites. Virtually every country on earth is supported. UPS and Fedex use dimensional weight if applicable. We reserve the right to adjust shipping cost accordingly. Unfortunately Google Checkout regulations do not allow to collect any specific customer data prior to going to their site. Consequently no Google Ckeckout button is available. Just put ‘Google Checkout’ in the ‘Special Instructions’ field of the cart, select check or money order payment and we will send you a Google Checkout request. | Payment Types | accepted are Google Checkout, Moneybookers, Credit Card, PayPal, Check and COD. COD is available on shipments with UPS only. There is an additional charge of $9.00. Because of high fraud potential COD maximum amount is $500.00. For orders below a merchandise value of $20.00 a Small Order Charge of $3.00 is added. | Shipping Options | are available services from United Parcel Service, Fedex, and US Postal Service. The default is UPS ground on packages above 2 pounds. Below that we tend to ship with Priority Mail since that is quite often more cost efficient and quicker. If you prefer a specific shipper let us know in the ‘Special Instructions’ field of our shopping cart. Charges are based on weight information in the Cart database, use published rates, and include insurance. | Order Processing: | Your order will be acknowledged with an auto generated message to the email address you supplied. We might follow up with more detailed email or we might contact you by phone. Credit Card Orders: The shipping address should be the same as on your credit card. Otherwise, please supply the card address under `Special Instructions'. | Order Confirmation: | On most orders, we will send confirmation inside 48 hours after shipment, with UPS tracking number and the invoice as attachment in rtf format. You can use Wordpad, MSWord and many other wordprocessing programs for viewing/printing. A printed invoice goes out with the shipment. Drop Shipments: Depending on the supplier, we might not get any tracking information. In these cases we will send a notice right after expected arrival at your location. No response is needed if the order arrived complete and on time. |
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